Payment, Shipping & Returns

 Payment Policy

For your convenience we use two online retailer to accept all kind of online payments :

( 1 )  www.ccnow.com
USA based Company a Digital River company

( 2 )  www.skrill.com
( moneybookers ) UK based Company

  • Paypal payment
  • All major Credit Cards
  • Skrill payment ( eWallet )
  • All major Credit Cards
  • Bank Account

You will be charged when you place your order. If we are not able to fulfill your order for any reason , your Payment will be refunded.

*****

Shipping Policy

All orders are shipped within 48 hours .
We use International Egypt Post Service ( Registered & Insured ) signature is required when received .

Order Tracking

If a tracking # is provided , we will update your order with the tracking information. Please note that some countries do not scan tracking # for incoming mail.

Shipping Rates

Most of our items are free shipping or ( shipping fee is included in the total cost ).
The rate charged for the shipping of your order is based on the weight of your products, and your location. 

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

*****

Return Policy

Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Unlike most retailers, we also guarantee the product selection advice offered through our catalog, website, and staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item for exchange or refund .

If you have any questions about our guarantee, please  Contact us .

Please Note

 
  • Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service.

  • Outside the US: Ship goods prepaid, by Insured Postal Service. To avoid unnecessary delays, please write “Goods returning” on the outside of the package.

  • Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused .

  • If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please  Contact us before return your order to arrange .

Your IP Address is: 54.225.57.120
ccnow our authorized online retailer
Copyright © 2017 IslamicArtworks.com. Powered by Islamicartworks.com